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Thaxted Stoves

Book a survey today 01371 700305

Incorporating...

Thaxted Sweeps

Gas Safe Registered

The Thatch Flue Company

HETAS Approved

Thaxted Stoves

Book a survey today 01371 700305

Incorporating...

Thaxted Sweeps

Gas Safe Registered

The Thatch Flue Company

HETAS Approved

Current Working Arrangements During COVID-19 Outbreak

We can also attend emergencies so if you have a concern regarding your stove, flue or chimney please call us immediately.

Like everyone we are concerned about the Corona Virus Pandemic and we are committed to keeping our staff and our customers as safe as possible – we are currently operating but please bear in mind that we have to react to government guidelines and this may need to updated at short notice.

The Government have a stated intention that wherever possible they want to keep the economy moving, for obvious reasons and if we can to continue to work wherever possible but to practice all the relevant safety precautions. The government is not advising people not to work. It says you should only go to work if there is no other way you can do your job.

It is also saying that if you are working away from your home, it’s your responsibility to practice the social distancing instructions and to follow all the other health advice.

This would include:

  • Not attending any customers address where anybody in the household has symptoms of Corona Virus or are self-isolating for the advised 14-day period
  • To practice social-distancing at all times; at least 2-3 meters away from other people at all times
  • The wearing of protective clothing whilst working and which is washed daily
  • The wearing of a protective face-masks and gloves.
  • The use of sufficient dust sheets and protective coverings as appropriate for each job
  • Contactless payments where possible and customers to sign paperwork with their own pen and taking their own top
  • (the top yellow copy) – Again avoiding the need to handle the same pen and paperwork
  • Extensive hand washing and the use of alcohol-based hand gels, wipes and disposable paper towels.

The above is straightforward with regard to chimney sweeping and if you require stove installation we can still get a quote to you by undertaking a 'virtual survey' where we either

a) attend your home and measure up etc while adhering the above guidelines, we can then Email our quote and examples of installations with the style you require

b) you provide all the measurements by Email and we will then call or video call to go through these and check them with you prior to putting a quote and examples together as above

c) choose a fully installed package deal and we will arrange either a safe visit or a video call, depending on your preference, to check survey requirements prior to booking in your work

Therefore if you and your household are symptom free and content for work to go ahead then please contact us so we can conduct a telephone risk assessment prior to agreeing the way you would like to proceed.  If you have any questions please just call in the meantime.